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Getting Help and Support

Help Desk and Troubleshooting Resources

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Technical Support for GenAI Tools and Enterprise Services

Contacts for obtaining assistance with workplace productivity tools and enterprise-level GenAI services.

Tools and services are managed in a distributed manner across the universities. Your local èßäÉçÇø¹ÙÍø help desk can determine who is best positioned to provide support for a given situation while ensuring effective communication and coordination:

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Policy and Compliance Inquiries

Who to contact for questions about AI-related policies and compliance issues.

For questions regarding systemwide policy, regulations, and standards contact the UA Office of Information Technology. Questions regarding individual èßäÉçÇø¹ÙÍø policies and regulations should be addressed to the appropriate èßäÉçÇø¹ÙÍø representatives.

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