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OIT Strategic Plan

 

 

Our Mission:

Enable learning and innovation through technology for the University of 猫咪社区官网 community.

Our Vision:

To become the leading public sector IT service organization in the Arctic region, enabling world-class education, innovation, and research for the University of 猫咪社区官网 and its partners.

Our Initiatives:

 
Student Experience

WHY?

鉂  Provide a welcoming environment and frictionless student experience through engagement in UA鈥檚 online platforms and through technology-managed processes

鉂  Support UA priority to increase recruitment, retention, and graduation and modernize student experience

UA Cybersecurity Posture

WHY?

鉂  Manage and mitigate UA cybersecurity risk

鉂  Ensure sufficient compliance to support research growth

鉂  Protect the privacy and confidentiality of stakeholders鈥 personal information

OIT Operational Maturity & Core Services Resiliency

WHY?

鉂&苍产蝉辫; Ensure strong IT foundation that drives value to the universities

鉂&苍产蝉辫; Ensure efficient use of limited resources aligned with 猫咪社区官网 priorities

鉂&苍产蝉辫; Focus on priority system-wide services and meeting service expectations

Emerging Technologies, Opportunities, and Risks

WHY?

鉂&苍产蝉辫;
Help UA keep pace with the rapidly evolving technology landscape

鉂&苍产蝉辫; Provide universities with technical guidance, thought leadership and foundational platforms to support innovation

鉂&苍产蝉辫; Stay current with emerging IT risks

 

These documents are restricted to the UA Community:

  • (comprehensive)

OIT Strategic Plan Roadmap

  • Student Experience

    • Banner General v9 upgrade
    • UA Scholars Application Project
  • UA Cybersecurity Posture

    • Security policy review
    • Benchmark UA security posture
    • Develop risk assessment procedures
  • OIT Operational Maturity & Core Services Resiliency

    • Functional unit budget alignment
    • Service alignment
    • Formal OIT onboarding rollout
    • Streamline onboarding / offboarding /transfer procedures for employees
    • CMT Recharter
  • Emerging Technologies, Opportunities, and Risks

    • Evaluate current communications state
    • GenAI data privacy policy and guidance
    • BoR Policy and UA regulation review
  • Student Experience

    • Increase rate of completion of family housing connectivity concerns
    • Develop Data Warehouse solution
    • Redesign Tuition setup and related Banner processes
  • UA Cybersecurity Posture

    • Develop and implement executive security reporting approach
  • OIT Operational Maturity & Core Services Resiliency

    • Service-Budget alignment
    • Succession planning, bench depth, and professional development
    • Google Workspace Storage
    • CAB review
  • Emerging Technologies, Opportunities, and Risks

    • Refine software procurement security review procedure
  • Student Experience

    • Banner Self Service v9 Phase 2 Upgrade
  • UA Cybersecurity Posture

    • Develop policy update plan and implement top 3 most critical policies
    • Device and patch management programs
    • Clarify roles & responsibilities around compliance requirements and resource plan
  • OIT Operational Maturity & Core Services Resiliency

    • Develop enterprise architecture analysis (current state)
    • Develop leadership development program
    • CAB communications process improvement
  • Emerging Technologies, Opportunities, and Risks

    • BC/DR gap analysis
  • Student Experience

    • Advocate for significant broadband capacity improvements as a community anchor institution
    • Modernize UA Foundation Scholarship processing
    • Right-sizing in-flight community campus bandwidth
  • UA Cybersecurity Posture

    • Adopt enterprise-wide program for remediating existing and future vulnerabilities
    • Implement annual security awareness training for all employees
    • Develop and implement system-wide incident response procedures
    • Implement MFA for active identities
    • Develop and implement UA cyber metric reporting and communication plan
  • OIT Operational Maturity & Core Services Resiliency

    • Develop Application Lifecycle Management plan
    • Develop Directory Services modernization plan
    • OIT reporting (portfolio/ program management)
    • Identity & Access Management plan
  • Emerging Technologies, Opportunities, and Risks

    • Conduct communications market analysis
    • Review modernized connectivity options
    • Develop contract and vendor management approach
    • Prioritize implementation of modernized network delivery